DameWare Remote Support 12. DameWare Remote Support (DRS) Full is an affordable and easy-to-use systems administration and remote IT support tool that allows you. When viewing DameWare Remote under 'Servers' I noticed that not all my servers are displaying or listing under dameware. The work around i found was to create a favorite list and save it under there. But why would I have to do that since im able to display all my servers that are my domain through windows network on AD.
For more information, visit: DameWare Remote Support version 11 includes the DameWare Central Server and the Dameware Internet Proxy. The new centralized server allows for advanced user and license management from a central location.
The Dameware Internet Proxy lets IT pros make secure remote connections to computers outside the firewall. Dameware Remote Support packs many systems administration tools into one easy-to-use console. Connect with SolarWinds: THWACK Community: Facebook: Twitter: LinkedIn: Instagram: Video Transcript: This is a brief overview of the award-winning remote administration software package Dameware Remote Support. Dameware Remote Support, or DRS for short, is a secure self-hosted remote support solution that lets you provide technical assistance to end-users and remotely control computers located anywhere in the world.
DRS includes a comprehensive set of systems administration tools designed to allow IT pros to perform many of their daily tasks from one easy-to-use console. Every copy of DRS includes Mini Remote Control, a robust support tool that lets you remotely control Windows®, Mac® OS X, and Linux® computers. With DRS, you can remotely control Windows computers with the Dameware Mini Remote Control viewer or with an RDP session. Mac OS X and Linux computers can be remotely accessed with the VNC client built into the many remote control consoles.
Dameware Remote Support allows you to communicate with end users while remotely troubleshooting through chat sessions, as well as taking screenshots and making simple file transfers. DRS also includes support for Intel® vPro® with AMT so you can remotely support computers that are powered off, in sleep or hibernation modes, or in a crashed state. Using the powerful Dameware Remote Support toolset, you can easily perform administration tasks on any Windows workstation or server on your network. For example, you can monitor system performance and view event logs. DRS also lets you manage multiple Active Directory sites from the console. With this feature, you can add or delete users, groups and OUs. You can also reset passwords and manage extended attributes such as photos and company logos.
Depending on your organization's needs, DRS can be deployed as a standalone solution or in a centralized mode with three additional server components. Deploying Dameware Remote Support in centralized mode gives your organization more control and flexibility over how remote support sessions are made and who can make them. The three server components included in DRS are the Dameware Central Server, which includes centralized user and license management, as well as shared host lists, the Dameware Internet Proxy which gives your help desk and desktop support personnel the ability to provide remote support to end users located outside of your firewall, and the Dameware Mobile Gateway Server which allows IT pros to remotely control Windows computers from iOS and Android® devices. Dameware Remote Support is a secure self-hosted remote administration solution with unlimited reach.
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The DameWare Remote Support (DRS) is the flagship of the suite and allows you to perform most of the network administration tasks. It is designed to access the parameters of remote desktops or laptops from a single interface in order to efficiently provide support to their users. This tool can view the installed devices or running applications, start services, terminate processes or even shutdown the computer remotely. You are also able to access the system tools in order to backup the system or manage the shared folders.
Most of the actions that can be performed by the Remote Support tool can be scheduled to a certain date and repeated daily or monthly. This feature enables you to save time when you need to perform maintenance on a large number of workstations. Unlike other administration tools that require you to install a client on each computer before accessing the remote station, DRS is able to install the the agent exactly when you need it. The agent can be deployed from the administrator’s computer with minimum effort.
Other included tools enable you to create an easy installation package and to browse the physical network in order to export the information about the connected devices. The information can later be used for presentations and reports by importing the XML files in other applications. Although this tool is designed for experienced administrators, it provides an extensive documentation that can be helpful when you are transitioning from a smaller environment. The DameWare Remote Support suite comes in handy when you need to manage multiple computers and provide support to users from remote locations. File Size: 70.9 MB Downloads: 26286 Added: Jul 31st 2014 User rating: 3.5.